Public Sector
Digital Services
Powering modern government with ServiceNow.
Modernize Government Services with ServiceNow
Modernizing government services doesn’t have to be slow, costly, or complicated. StarSevenSix’s Public Sector Digital Services solution delivers a secure, FedRAMP-compliant ServiceNow platform built specifically for state, local, county, and municipal agencies. With bundled Public Sector Digital Services (PSDS) licensing and all services included, we make it easy and affordable for public sector teams to streamline operations, improve citizen services, and stay compliant — all in one turnkey package.
Featured apps and capabilities for Public Sector Digital Services
Public Sector Digital Services comprises key applications that guide government customers and employees and integrate systems.
Now Assist & Agentic AI
Powered by Now Assist, employees take action and drive exponential productivity at scale. Now Assist combines generative AI capabilities with the world’s #1 workflow automation platform.
Social Benefits Playbook
Social Benefits Playbook enables governments to deliver critical financial and social assistance to constituents in record time, Paper-based applications, inefficient review processes. and disconnected systems hamper the ability for government to approve and provide benefits.
License and Permit Playbook
License and Permit Playbook enables governments to simplify and modernize the delivery of licenses and permits – from intake to delivery. Paper applications inundate governments that rely on disconnected systems and manual, siloed processes.
Service Request Playbook
Service Request Playbook enables government to shorten the cycle times of non-emergency citizen requests, such as the U.S. 311 system, through intelligent work orchestration — anytime, anywhere, and on any device.
Information Request Playbook
Information Request Playbook empowers constituents to request public records of information, track the status of their requests and receive information quickly– all via an i ntuitive portal.
ITSM for Agencies
Modernize how your agency manages IT services with a secure, easy-to-use platform. From help desk to asset tracking, streamline support, improve response times, and stay fully compliant — all within a FedRAMP-ready environment.
ServiceNow for Public Sector
Everything agencies need to modernize operations — secure cloud, simplified licensing, and expert support.
Solving Real Government Challenges
Tackling the Top 5 Issues Holding Agencies Back—and How We Fix Them.
STUCK IN LEGACY SYSTEMS
Many agencies still rely on outdated platforms that make it hard to move fast or meet modern user expectations. We help modernize legacy systems without causing downtime or disruptions. Our phased, low-risk approach ensures your operations keep running while we upgrade the technology behind the scenes.
COMPLIANCE PRESSURE
Government agencies must follow strict rules like FISMA, CJIS, and FedRAMP—but compliance can slow down innovation. Our solutions are designed specifically for the public sector, with built-in security frameworks, audit tracking, and regulatory support. That means you stay compliant without stalling progress.
TIGHT BUDGETS & LIMITED RESOURCES
Budgets are shrinking, but expectations keep growing. We help you do more with less through right-sized cloud and hybrid solutions. Our team focuses on cost efficiency from day one—so you get predictable spend, less waste, and more value per dollar.
Low Citzen satisfaction
Today’s citizens expect digital services to be fast, simple, and always available. We use AI-driven workflows, self-service tools, and mobile-first design to improve the user experience—making it easier for people to get what they need, when they need it.
Too many tools, not enough results
Managing multiple tools and providers is time-consuming and often leads to disconnected systems. We simplify the tech stack by partnering with trusted vendors and delivering end-to-end, fully integrated solutions. This reduces friction, speeds up delivery, and drives better results across your agency.
